When designing applications in Pega, one of the most common questions architects face is: What exactly is a Microjourney®? Does every Microjourney always result in a Case Type? Or can it sometimes just be about managing data? Can multiple Microjourneys combine into one case, or can one Microjourney split into many cases? Let’s explore these questions step by step. What Is a Microjourney? A Microjourney is a unit of work that delivers a meaningful business outcome to a custo
